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Frequently Asked Questions

Movies, shows, web series... You name it, we have it. PragPlay is the one-stop destination for all of your entertainment needs.
Yes. The monthly plan allows you to stream on up to 2 devices at the same time. If you need more than that, You can choose the yearly plan which provides you with 4 device access so your whole family or friends can enjoy it at the same time.
Please contact our support team at support@pragplay.com or our dedicated WhatsApp number: +91 6000493801
Please verify your email and password, if issue still persist please contact our support team at support@pragplay.com or our dedicated WhatsApp number: +91 6000493801
It’s typically caused by a poor internet connection. Still For further assistance please contact our support team at support@pragplay.com or our dedicated WhatsApp number: +91 6000493801
Please go through our refund policy to know more about the same.
We have a limitation of maximum devices to be connected per account. To reset please contact your customer support team at support@pragplay.com or our dedicated WhatsApp number: +91 6000493801